HELP
Support
Start with a short test alarm, keep a clear space to move, and contact us if Zing does not behave as expected.
帮助
技术支持
建议先测试一个几分钟后响起的闹钟，并留出安全的活动空间。如果激灵未按预期工作，请联系我们。
CONTACT
Talk to a person
Zing is provided by Luyao Tang. Send support questions, feedback, and bug reports to llouisetang@gmail.com.
What does Zing require?
Zing requires an iPhone running iOS 26 or later. Allow alarm access so Zing can schedule system alarms, and allow camera access when you begin a movement challenge.
How should I test my first alarm?
Start with an alarm a few minutes away. Lock your iPhone and confirm the system alarm appears. Use GET UP to open Zing, then place the phone where the camera can see you and complete the challenge.
Why does Zing need the camera?
The camera recognizes your movement during boxing, fruit slicing, and freestyle challenges. Video is processed only on your iPhone and is never recorded or uploaded.
What if the alarm does not ring?
Open Zing and confirm the alarm switch is on. In iPhone Settings, confirm that Zing is allowed to schedule alarms. Disconnect headphones or Bluetooth speakers before sleeping and make sure the iPhone has enough battery.
Can I force-close Zing?
System alarms already scheduled by iOS can still appear, but the most reliable experience is to leave Zing running in the background instead of force-closing it.
What if I cannot complete a challenge?
Make sure there is enough light and clear space around you. You can hold the Give up control at the bottom of the challenge screen for 30 seconds to stop the alarm.
激灵需要什么设备？
激灵需要运行 iOS 26 或更高版本的 iPhone。请允许闹钟权限，以便设置系统闹钟；开始动作挑战时，还需要允许摄像头权限。
第一次应该怎样测试？
先设置一个几分钟后响起的闹钟。锁定 iPhone，确认系统闹钟正常出现。点击 GET UP 打开激灵，然后把手机放在摄像头能看到你的位置，完成动作挑战。
为什么需要摄像头？
摄像头用于识别拳击、切水果和自由活动挑战中的身体动作。画面只在你的 iPhone 上处理，不会录像或上传。
闹钟没有响怎么办？
打开激灵，确认闹钟开关已经打开。在 iPhone 的“设置”中确认已经允许激灵设置闹钟。睡前断开耳机或蓝牙音箱，并确认手机电量充足。
可以强制关闭激灵吗？
已经由 iOS 设置的系统闹钟仍可能出现，但为了获得更可靠的体验，建议让激灵留在后台，不要从多任务界面强制关闭。
无法完成挑战怎么办？
请确认周围有足够的光线和安全活动空间。你也可以长按挑战页面底部的“放弃”30 秒来停止闹钟。